Terms and Conditions
This agreement aims to lay
the rights, obligations, and responsibilities of The Cutesie Shoppe,
the “Shoppe”, and customers, referred to as the "User", on the use of
internet-related services provided by the Shoppe.
“Agreement” refers to the Terms and Conditions agreement.
"Shoppe" refers to The Cutesie Shoppe.
"User" refers to the customers, member or non-member, who uses and accesses service(s) provided by the “Shoppe”
“Member” refers to a User who signed up for an account with the Shoppe
by providing his/her personal information to the Shoppe. Signing up will
also put the user in a marketing mailing list.
“Non-Member” refers to a user who uses service(s) provided by the Shoppe without signing up for an account with the Shoppe.
Display, Explanation & Modification of User Agreement
The Shoppe is responsible to display the contents of this agreement, company name, business address, and e-mail address. The agreement can be accessed through a linked page. The Shoppe may modify this Agreement as long as it does not violate applicable laws in Canada. The Shoppe will notify the users about the change in agreement, and changes will only apply on orders placed the change was placed and onwards, until another change is made.
Intellectual Property Disclosure
The content of the Shoppe’s website and its social media platforms
belong to the Shoppe, unless stated otherwise. The user or any 3rd party
shall not use any content from the Shoppe for the reproduction,
transmission, publishing, distribution, broadcasting or other
profit-making use without the prior consent of the Shoppe.
Provision of Service
The Shoppe is responsible for the following duties:
Providing product information to the best of the Shoppe’s knowledge.
Processing of orders: sending the users an invoice or receipt, and
packing and sending the package to the courier. The Shoppe is not
responsible for any delays in shipping after the package is sent to the
courier; We apologize for any inconvenience.
When the product turns out to be sold out and payment from the user was
received, the Shoppe is responsible to notify the user and refund the
payment for the product(s) within 7 days.
Errors, Inaccuracies and Omissions
There may be cases where the information provided by the Shoppe would
have errors, inaccuracies, and omissions. This could include product
descriptions, promotions, pricing, offers, shipping charges, transit
times, and availability. The Shoppe reserves the right to correct any
errors, inaccuracies, and omissions, change or update the information,
and cancel orders at any time without prior notice.
Placing an Order
user shall place an order for purchase with the following manner at the
Shoppe, and the Shoppe shall provide the user with the following
information in the form which the user may easily understand.
Search and selection of goods.
Entering the name, address, and e-mail address.
of matter(s) in respect of the contents of this agreement, the
service(s) of which right of cancellation of purchase is limited, and
obligation of delivery fees.
Agreeing on this agreement by clicking “I agree”.
Selection of payment method.
The Shoppe accepts the following payment methods:
Card payment: Debit card or credit card through Paypal
Gift certificate terms and conditions: One time use only. Shipping not included for $25 and $50 certificates. Shipping is included for $80 and $100 certificates. No cash value. Expires after 12 months of purchase. TCS is not responsible for loss or theft of gift certificates.
Refunds, and Cancellations
Returns can be done as long as the product is unopened and unused within 14 days of receiving the item(s). Return requests can be placed by e-mailing the Shoppe at email@example.com. The user will ship the product back to the Shoppe, and will be inspected for approval. The Shoppe will contact the user within 14 days and process a refund if the return is approved. The Shoppe will not be responsible for any shipping costs of the return.
Refunds can only be done in the following cases:
When the product is sold-out and the payment has been processed.
Return request was approved.
The Shoppe will be able to refund when the product is damaged and
deemed not usable. Proof (photo) from the user is required. See examples
The bottle of a product is broken, and more than half of the contents have leaked.
Cosmetic products such as lipsticks and pressed powders that are broken.
“Shoppe” is not responsible for any damage of the outside packaging of
the products that is caused by the courier after sending the package to
Refund requests and providing proof(s) can be done by notifying the Shoppe through e-mail at firstname.lastname@example.org.
Refunds shall be done within 7 days of notification, unless the user is not cooperating with the Shoppe.
placed can be canceled within 24 hours from the date on which the user
received the receipt or invoice by e-mailing the Shoppe at
email@example.com. The Shoppe has to refund the whole amount
paid by the User within 7 days.
Protection of Personal Information
The Shoppe collects minimum information necessary for processing and
fulfilling orders. The following items shall be necessary information
and others are optional.
ID (for Members)
Password (for Members)
Providing these information to the Shoppe means that the user allows
the Shoppe to collect their personal information. Personal information
will be used to process the user’s orders. Information related to
shipping will be shared to 3rd party courier (Canada Post) for shipping
purposes. Further details on which personal information that will be
Obligations of User
Users shall not:
Register false information at the time of its application or change of information.
Steal other user's personal information.
Change information that is played on the Shoppe’s website.
Infringe the copyright or the intellectual property right of the Shoppe or a 3rd party.
Take any action to bring disgrace on or interrupt the operation of the Shoppe or a 3rd party.
Disclose or display any information containing indecent or violent
message, video, voice, and other information being against the good
public order and customs.
The user agree to indemnify, defend, and hold
harmless the Shoppe and all that’s related to the Shoppe
(suppliers, employees, partners, etc.), from any claim or demand made
by a 3rd party due to or arising out of your breach of the agreement,
Member Account Terms and Conditions
The User shall sign up for the membership and agree on this agreement
after filling out the form designated by he Shoppe with the member
The Shoppe shall register the user who applied for the membership in
the manner mentioned earlier as a member provided that the user is not
engaged in one of the following:
The applicant lost its membership in the past
There is false information or omission in the registered contents
The Shoppe deems the applicant may cause significant inconvenience to be registered as a member
Withdrawal from Membership & Loss of Eligibility
Member may at any time request for the withdrawal from its membership
to the Shoppe, and the Shoppe shall proceed with the withdrawal on the
request of the Member.
the event that a Member is engaged in one of the following items, the
Shoppe may limit or suspend the eligibility of the Member. In the event
that the Member:
Registered false information at the time of the application for membership.
not paid the price of goods it purchased through the Shoppe or other
liability borne by the Member in respect of the use of the Shoppe.
Interrupts others to use the Shoppe or threats the order of e-commerce, e.g. illegal of personal information; or
Takes any action being against the laws, this Agreement, and good public order and customers by using the Shoppe.
Shoppe may cancel the membership of the Member whose membership was
suspended or limited, and repeated the same action twice or more, or the
cause is not corrected within 30 days.
the event of the cancellation of membership, the Shoppe shall notify it
to the Member, and give the Member 30 days or more to grant an
opportunity to explain the cause prior to the cancellation.
Member Notifications and E-mail Marketing
the event of any notification of the Shoppe to a Member, it may be
delivered via an email address designated by the Member through the
agreement with the Shoppe. The Shoppe will also send marketing e-mails
such as promotions and advertisements to the members. Members can
opt-out of the marketing e-mails by contacting the Shoppe at
Obligations for ID & Password of Member)
Member shall be responsible for the management of his or her ID and
password. Each Member shall not allow any 3rd party to use his or her ID
and password. In the event that a Member recognizes that his or her ID
and/or password is stolen or used by a 3rd party, the Member shall
immediately notify the Shoppe, and follow the instructions of the Shoppe
The agreement shall be effective from November 1, 2020.